Places to find help – for young people who are struggling, and for families dealing with the practical side of things.
If someone is in immediate danger, call 999.
If you need to talk to someone right now, Samaritans are free to call at any hour on 116 123. Young people can text SHOUT to 85258, free and confidential, day or night.
Talking to us
If your child is struggling, tell us. You are in regular contact with the school anyway, and we would far rather know early. Call 01724 454377 or email admin@pledge2learn.co.uk.
Mental health support for young people
Immediate & 24/7 Crisis Support
- Childline: Free, confidential support for anyone under 19. Does not appear on phone bills.
- Call: 0800 1111 (24/7) | Chat: www.childline.org.uk
- PAPYRUS (HOPELINE247): Confidential suicide prevention support for young people and concerned parents/carers.
- Call: 0800 068 4141 (24/7) | Text: 88247 | Web: www.papyrus-uk.org
- SHOUT: Free, confidential, 24/7 text support for anyone struggling to cope.
- Text: SHOUT to 85258 | Web: www.giveusashout.org
Evening & Specialised Support
- CALM (Campaign Against Living Miserably): Support for anyone struggling or in crisis.
- Call: 0800 58 58 58 (5pm to Midnight daily) | Web: www.thecalmzone.net
Parenting Guidance & Mental Health Information
- YoungMinds: Dedicated support for young people and parents navigating mental health difficulties.
- Parents Helpline: 0808 802 5544 (Mon–Fri 9:30am–4pm)
- Young Person Textline: Text YM to 85258 | Web: www.youngminds.org.uk
- Mind: Comprehensive guidance, advice, and resources for mental health conditions.
- Infoline: 0300 123 3393 | Web: www.mind.org.uk
- Anna Freud Centre: Evidence-based advice, research, and self-care resources co-created with young people.
Local NHS mental health support
Anyone living in North Lincolnshire who needs to talk to someone about their mental health can call freephone 0808 196 8442 at any time, day or night. This is a non-emergency service.
For urgent support in a crisis, the North Lincolnshire RDaSH team can be reached on 0800 015 0211.
CAMHS, the Child and Adolescent Mental Health Service, is the NHS specialist service for children and young people. Tel 01724 408460 Children in Care and Care Leavers can self-refer between ages of 13-18. Schools and GPs can also refer.
With Me In Mind – an NHS early-intervention mental health service supporting children and young people with anxiety, low mood, and emotional regulation www.withmeinmind.co.uk
Life Central – an emotional wellbeing and health hub providing practical guidance and resources for children, young people, parents, and carers www.life-central.org
DELTA – substance use support service Tel 01724 298528
Money, food and household costs
There is no shame in needing help with any of this, and asking early usually makes things easier to sort out.
- Citizens Advice North Lincolnshire — free, confidential advice on benefits, debt, housing, family matters and work. Scunthorpe Central, Carlton Street, Scunthorpe DN15 6TX. Information line 01724 870941, 10am to 4pm on Tuesdays, Wednesdays and Fridays
- Trussell Trust — find your local food bank, with opening times and contact details
- Crosby Community Association – Free, independent support for local families. Practical help with welfare benefits, benefit checks, and complex form-filling, alongside guidance on debt, council tax, housing issues, and disability rights Tel: 01724 330022